Tag: NHS
Systemic failures and consequential risks
Conceptual overview: Systemic failures refer to breakdowns that occur within an interconnected set of components or systems, where the malfunction of one element can lead to cascading failures across the entire network. These are not isolated incidents but are often the result of complex interactions between various subsystems, policies, and human actors. The embedded YouTube video contains much of the text in this blog, and may be easier to process. Introduction The National Health Service (NHS) stands as a beaconRead More …
What on earth is quality?
Quality is a multifaceted concept that can differ greatly depending on the context, product, or service in question. There isn’t a universal set of quality components that apply equally to every single product or service, but there are common elements that many quality evaluation systems tend to consider. Key aspects of quality I outline some of the key aspects that often factor into the quality of both products and services. Performance: This is perhaps the most basic element of quality.Read More …