Tag: change
Why lessons are not so easy to learn
The context of this exploration is twofold a) to examine how lessons may not be learned by individuals and b) difficulty for organisations in learning lessons. What ordinary people expect Let us start by understanding how ordinary people might decide what is a lesson learned. I suggest that they may expect the following: Cause and effect recognition: Many people see learning a lesson as straightforwardly recognising a direct cause and effect relationship. “I did X, and Y happened as aRead More …
The relevance of culture in mental health services
I imagine that most people would begin thinking of the influence of culture on expression of signs and symptoms among mental disorders. However, there are wider areas of importance. What is culture? The concept of ‘culture’ is broad and multifaceted, encompassing a wide range of ideas, practices, and societal norms. The main concepts that comprise culture: Shared beliefs and values: Culture is often defined by a shared set of beliefs and values that guide behaviour within a group. These beliefsRead More …
Change management
Over the last 10 years I’ve visited for work, many public sector health services. Whilst no service is perfect, at each place I found things that were fundamentally wrong. Nearly every senior manager knew about the things that were wrong but they were unable to implement changes. I am referring to things that were known as wrong for years – not just weeks. The topic of change management is not new to me. My reflections led me to dig deeperRead More …
Followership
Not so long ago there were stampedes of people rushing towards ‘leadership’ courses. Leadership Universities were set up. MBAs and other management qualifications were in high demand. All courses emphasised leadership in change management. In many health services a culture was promoted that ‘everybody’ had to lead, though it was never stated like that. The stampede going into and out of courses, led (from my observations) to people in teams all trying to lead. I could see that failing atRead More …